# Pest Control Call Handling: Turn Inbound Calls Into Revenue > Plura AI helps pest control teams capture every inbound lead with AI-powered call handling, scripts, triage, and after-hours coverage. Book more jobs. **Published:** 2026-10-17 | **Updated:** 2026-11-06 | **Author:** plurasync **URL:** https://www.plura.ai/articles/inbound-pest-control-call-handling **Type:** post **Categories:** AI Contact Centers ![Pest Control Call Handling: Turn Inbound Calls Into Revenue](https://plura.sites.aigrowthagent.co/wp-content/uploads/sites/75/2026/10/1792146109583-6a187ae80065-1024x572.webp) --- ## Content *Written by: Matt Beucler, CEO, Plura AI* ## Key Takeaways - Inbound pest control call handling functions as a revenue system that covers intake, triage, scripting, response speed, after-hours routing, and dispatch handoff. - Missed calls cost pest control operators an estimated $1,200 each.3 Two other numbers explain why: 27% of inbound calls go unanswered, and 82% of consumers say they will call a competitor if the phone goes unanswered. - Every pest control call needs nine specific data points captured in a natural conversation, from caller details and property type to pest severity, safety risks, and access notes. - A three-tier triage system classifies calls as Tier 1 emergencies that need immediate live transfer, Tier 2 same-day bookings, or Tier 3 standard preventive visits based on pest type and location. - Plura AI delivers 24/7 AI voice answering, triage automation, CRM connections, and stateful cross-channel memory so operators can handle 3x to 5x call volume without adding staff. [See how Plura handles pest control calls.](https://www.plura.ai/plura-webchat?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) ## Why Inbound Pest Control Call Handling Is a Revenue System A homeowner with an active infestation usually calls the next company within minutes if the first call goes to voicemail or rings out. [Invoca’s analysis of over 60 million phone calls found that home service businesses miss approximately 27% of inbound calls, with each missed call costing an estimated $1,200 in lost revenue.](https://pestlineai.com/pest-control-answering-statistics) In pest control specifically, [Invoca’s 2026 home-services benchmark reported a 73% answer rate for pest control](https://pestlineai.com/pest-control-answering-statistics), so roughly one in four calls goes unanswered. The speed-to-lead standard is clear: the first responder usually wins the job. [Harvard Business Review research found that companies responding within five minutes are 100 times more likely to connect with a prospect than those waiting 30 minutes, and leads contacted within one minute are 391% more likely to convert than those contacted after 24 hours, according to benchmarks cited by Plura.](https://www.plura.ai/glossary/speed-to-lead?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) The operational target for pest control is to answer every inbound call live and respond to every web or text lead within 60 seconds. Run your numbers through Plura’s [ROI calculator](https://plura.ai/calculator?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) to see what missed calls cost your operation. [A 2025 CallRail consumer survey of 1,000 U.S. consumers found that 82% say they will call a competitor if a business does not answer the phone, and 78% say they have abandoned a business entirely because a call went unanswered.](https://pestlineai.com/pest-control-answering-statistics) Missed calls in pest control are booked jobs handed to a competitor. [See how Plura protects every inbound call.](https://www.plura.ai/plura-webchat?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) ## What Information Should You Collect on Every Pest Control Call? Complete intake on the first call keeps you from chasing the customer later and losing the job during a callback. Every field must be captured on every call, even after hours, because incomplete intake forces a second conversation. The checklist below groups the nine data points into three categories: who the caller is, what the problem is, and how to reach the property. Plura’s [AI voice agent](https://plura.ai/ai-voice-demo?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) captures these fields conversationally on every call, 24/7. - Caller name and best callback number - Service address and property type (single-family, multi-unit, commercial, restaurant, warehouse) - Target pest and where it was seen - Severity and duration (one ant or a trail, one mouse or droppings throughout, a swarm or a single bee) - Signs of activity (droppings, gnaw marks, live insects, bites, nests) - Safety hazards (children, pets, allergies, chemical sensitivities, prior treatments) - Access details (gate codes, dogs, locked units) - Urgency and timing (today, this week, routine) - How they found you [Watch Plura complete a full pest control intake.](https://www.plura.ai/plura-webchat?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) ## How Do You Triage an Emergency Pest Control Call? The triage system sorts every inbound call into one of three tiers based on two variables: pest type and location. Tier 1 calls involve immediate safety risk and route to a human. Tier 2 calls need same-day service but can be booked automatically. Tier 3 calls are routine and fit the normal route schedule. Plura’s [AI voice agent](https://plura.ai/ai-voice-demo?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) applies this triage logic on every inbound call and [live-transfers](https://plura.ai/ai-sms-leads?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) Tier 1 emergencies to a human while booking Tiers 2 and 3 automatically. **Tier 1: Critical Emergency (Dispatch Now, Same Hour)** - Stinging insect swarms near people - Wasp or hornet nests at entry points - Rodents in a nursery or food-prep area - Bed bugs in a hotel or healthcare setting - Wildlife inside living space - Any situation with a bite, sting, or allergic reaction **Rule:** Live-transfer to an on-call technician or dispatch immediately. [Some symptoms require emergency medical services before pest control. If a caller reports breathing difficulty, throat or facial swelling, dizziness, or hives spreading after a sting, direct them to emergency services first.](https://natran.com/when-pest-control-is-an-emergency-same-day-service-situations-in-austin-houston) **Tier 2: High Priority, Same-Day (Schedule Today)** - Active rodent activity in the kitchen - Termite swarmers or mud tubes - Cockroaches in a commercial kitchen - Fleas with pets in the home - A single wasp nest away from traffic **Rule:** Book the first available same-day window and send a confirmation text. **Tier 3: Standard Preventive (Schedule in Normal Route Window)** - Routine quarterly service - One ant trail - A single spider - Preventive exterior treatment - Follow-up inspection **Rule:** Book into the next route day and confirm by text. **Pest-Type Decision Rules:** | Pest Type | Condition | Tier | | --- | --- | --- | | Stinging insects | Swarm near people | Tier 1 | | Stinging insects | Single nest away from traffic | Tier 2 | | Rodents | In food-prep or nursery | Tier 1 | | Rodents | In kitchen or living space | Tier 2 | | Rodents | Exterior only | Tier 3 | | Bed bugs | Hotel or healthcare | Tier 1 | | Bed bugs | Residential | Tier 2 | | Termites | [Swarmers or mud tubes, which warrant a same-day inspection and are typically an inspection emergency rather than a same-hour life-safety emergency](https://natran.com/when-pest-control-is-an-emergency-same-day-service-situations-in-austin-houston) | Tier 2 | | Termites | Preventive inspection | Tier 3 | | Wildlife | Inside living space | Tier 1 | | Wildlife | Exterior only | Tier 3 | [Watch Plura triage an emergency call.](https://www.plura.ai/plura-webchat?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) ## The Pest Control Call Handling Script Skeleton The script moves through six stages, and each stage builds on the last. This structure keeps panicked callers calm while your team gathers the details needed to book the job correctly. - **Opening:** State the company name, your name, and a clear offer to help. Answer by the second ring. - **Qualification:** Work through the intake checklist from the section above in a conversational tone, not as an interrogation. - **De-escalation Language for Panicked Callers:** Acknowledge the fear, confirm you can help, and give a clear next step. For example: “I understand, bees in the wall can be alarming. I can have a technician out today. Let me get a few details so we send the right person.” - **Triage:** Apply the three-tier rule above based on pest type, location, and severity. - **Booking Close:** Offer two specific time windows, confirm the address, state the arrival window, and set expectations for the technician. - **Confirmation:** Send an SMS confirmation immediately after the call with the time, the technician name if known, and a prep note. Plura’s AI SMS sends the confirmation and reminder automatically. Plura achieves up to 40% improvement in [no-shows](https://www.plura.ai/industries/healthcare?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent).3 [See this script running on Plura.](https://www.plura.ai/plura-webchat?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) ## After-Hours and Overflow: Choosing Pest Control Answering Coverage A script only works if someone is there to answer the phone. After-hours coverage becomes the next operational decision once the call flow is defined. Pests do not keep business hours. [According to CallRail’s March 2026 benchmark report, 41% of jobs booked online in home services come in after business hours, with the single busiest window being 5 p.m. to 9 p.m.](https://pipelineon.com/blog/after-hours-lead-response-home-service) The calls that come in at 8 p.m. Saturday often book with the next company if no one answers. Three realistic options exist for pest control operators: - **In-house receptionist:** Limited hours, one call at a time, ramp time, and turnover. [A 2022 ServiceTitan data report covering 3,000+ trade businesses found that shops with 25+ techs fall from a 61% daytime booking peak to 21% after 6 p.m.](https://pestlineai.com/pest-control-answering-statistics) - **Traditional pest control answering service:** Message-taking with no triage, no booking, and no CRM write-back. Callers still wait for a callback that may not come until the next business day. - **[AI answering service for home services](https://plura.ai/home-services-demo?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent):** Answers every call, applies triage, books the job, writes to the CRM, and live-transfers emergencies. [Plura AI agents answer 100% of calls within two rings in franchise-network deployments and contact leads within 60 seconds via SMS or voice.](https://www.plura.ai/guides/ai-franchise-communications?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) Plura is a strong fit for pest control operators who need [after-hours call answering](https://plura.ai/home-services-demo?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) without adding headcount. [Plura enables operators to handle 3x to 5x call volume during peak seasons without temporary staff.](https://www.plura.ai/guides/ai-franchise-communications?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) ## Booking, Confirmation, and Dispatch Handoff Clean handoff from booking to dispatch keeps technicians productive and customers informed. Between the call ending and the technician arriving, five things must happen. The booking is written to the CRM. An SMS confirmation goes out immediately. A reminder goes out the day before. The route is updated. The technician receives the intake notes. Plura connects to the CRMs and field-service tools pest control operators already run via its [integrations](https://plura.ai/integrations?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) directory, which covers 50+ tools across categories including HubSpot, Salesforce, HouseCall Pro, ServiceBridge, and Google Calendar. The same stateful conversation memory carries context from the call to the text to the reminder so the customer never repeats themselves. [AI contact centers provide 24/7/365 availability compared to business hours plus shifts for traditional operations](https://www.plura.ai/guides/ai-contact-centers-complete-guide?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent), and the booking-to-dispatch handoff is where that availability compounds into revenue. A job booked at 9 p.m. with full intake notes already in the CRM dispatches cleanly the next morning without a callback. For operators evaluating CRM connectivity options, the [Pest Control Call Center CRM Integrations Guide](https://www.plura.ai/articles/pest-control-crm-integrations/?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) covers the full integration landscape in detail. Once the handoff is running, the next step is measuring whether it is actually capturing every job. ## Measuring Inbound Pest Control Call Handling Measurement confirms that the system works and shows where revenue leaks. Track three metrics weekly: - **Answer rate:** Percentage of inbound calls answered live. - **Booking rate:** Percentage of answered calls that become booked jobs. - **Missed-call recovery rate:** Percentage of missed calls that are called back and booked. [A 2022 ServiceTitan data report found the typical home-service shop books only 42% of inbound calls into jobs.](https://pestlineai.com/pest-control-answering-statistics) That benchmark gives operators a reference point when reviewing booking performance. Plura’s [conversation intelligence](https://plura.ai/business-intelligence?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) surfaces these outcomes automatically, replacing manual call audits with full-coverage analysis across every inbound interaction. For operators comparing AI answering options against traditional call center models, the [Call Center vs. Answering Service guide](https://www.plura.ai/articles/answering-vs-call-center/?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) and the [Best 24/7 AI Call Answering for Home Services Buyer’s Guide](https://www.plura.ai/articles/best-24-7-ai-answering/?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) provide side-by-side analysis. ## Frequently Asked Questions ### What Is the First Step When a Customer Calls About Rodents? Start with triage based on location and severity, then complete the full intake checklist. Rodents in a food-prep area, nursery, or space with vulnerable occupants classify as Tier 1 and require an immediate dispatch or live transfer to an on-call technician. Rodents in a kitchen or living space classify as Tier 2 and require same-day scheduling. Rodents confirmed only to the exterior classify as Tier 3 and can be routed into the next available route window. After triage, complete the full intake: caller name, callback number, service address, property type, severity indicators (droppings, gnaw marks, live sightings), safety hazards, and access details. The intake drives the technician’s preparation, so every field matters regardless of tier. ### How Fast Should a Pest Control Company Respond to an Inbound Lead? Answer inbound calls live on every attempt. For web and text leads, the operational target is a response within 60 seconds. The five-minute and one-minute benchmarks cited earlier set the standard here. In pest control, where homeowners facing an active infestation often call two or three companies at once and book the first one who answers, response speed becomes the primary competitive differentiator at the top of the funnel. After-hours and weekend calls carry the same urgency as the 8 p.m. Saturday example above. ### Can AI Handle Pest Control Emergency Calls? A properly configured AI voice agent can support emergency workflows by applying triage logic on every inbound call. The agent identifies Tier 1 emergencies based on pest type, location, and safety indicators, then live-transfers those calls to an on-call technician or dispatch line immediately. The AI follows defined rules for outcomes that matter. Tier 1 triggers, including stinging insect swarms near people, rodents in food-prep areas, wildlife inside living spaces, and any situation involving a bite, sting, or allergic reaction, route to a human every time. Tier 2 and Tier 3 calls are booked automatically with a confirmation text sent immediately after the call. The key configuration requirement is a documented escalation path with a tested fallback destination so no Tier 1 call ends in a dead ring. ### What Should a Pest Control Call Handling Script Include? A complete pest control call handling script covers six stages: opening, qualification, de-escalation, triage, booking close, and confirmation. The opening answers by the second ring with company name and a clear offer to help. Qualification works through the intake checklist conversationally, not as an interrogation. De-escalation acknowledges the caller’s concern, confirms you can help, and gives a clear next step before asking for details. Triage applies the three-tier decision tree based on pest type, location, and severity. The booking close offers two specific time windows, confirms the address, states the arrival window, and sets expectations for the technician. Confirmation sends an SMS immediately after the call with the appointment time, technician name if known, and any prep instructions for the customer. ### What Compliance Considerations Apply to Pest Control Call Handling and SMS Confirmations? Several federal and state frameworks relate to inbound call handling and outbound SMS for pest control operators. The Telephone Consumer Protection Act (TCPA; 47 U.S.C. § 227) describes rules for automated calls and texts to mobile phones and outlines consent categories that vary by message type.2 For informational texts such as appointment confirmations, the consent standard differs from commercial or marketing messages. Call recording consent requirements vary by state. [Federal law under the Electronic Communications Privacy Act (18 U.S.C. § 2511) describes a one-party consent standard](https://landistechnologies.com/blog/call-recording-law-compliance)2, and [states including California, Florida, Illinois, Pennsylvania, and Washington describe all-party consent requirements](https://verint.com/glossary/what-is-call-recording-compliance). Because pest control operators often handle national inbound traffic, many teams apply all-party consent standards to every recorded call as a risk-management approach. Pest control companies should consult qualified legal counsel to evaluate their specific obligations under applicable federal and state law. Plura supports compliance with TCPA, DNC, and related frameworks through its platform infrastructure, including real-time DNC scrubbing, immutable consent logging, and automated quiet-hours enforcement, but customers are responsible for their own regulatory obligations.1 ## Conclusion: Build the System, Then Let AI Run It The complete inbound pest control call handling system includes the intake checklist, three-tier triage, script skeleton, speed-to-lead standard, after-hours routing, booking-to-dispatch handoff, and measurement. Every component is operational this week. The intake checklist is a form, the triage decision tree is a documented rule set, and the script skeleton is a six-stage framework. Together they turn call handling from an ad-hoc process into a repeatable system. Measurement is three weekly metrics that show whether the system is working. The gap between operators who capture every call and operators who lose a third of their revenue to voicemail is a system problem, not a staffing one. Plura is a practical solution for pest control operators who want every inbound call answered, triaged, and booked 24/7 without adding headcount. Run your numbers through Plura’s [ROI calculator](https://plura.ai/calculator?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent), and compare [plans and rates](https://plura.ai/pricing?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) to find the right fit for your operation. [Talk with Plura about your inbound call strategy.](https://www.plura.ai/plura-webchat?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) 1 Plura AI maintains SOC 2, HIPAA, ISO, and GDPR posture as part of its platform infrastructure. References to compliance frameworks in this article describe Plura’s platform capabilities and do not constitute a guarantee that any customer using Plura will themselves be compliant with applicable laws or standards. Customers remain solely responsible for their own regulatory obligations, certifications, consent management, recordkeeping, and the claims they make to their own end users. Consult qualified legal counsel for guidance specific to your use case. 2 This article describes regulatory frameworks at a general level and does not constitute legal advice. Laws and regulations vary by jurisdiction, change over time, and apply differently depending on facts and circumstances. Readers should consult qualified legal counsel before making compliance decisions. 3 Performance figures, customer outcomes, and industry statistics referenced in this article are drawn from cited third-party sources or Plura customer case studies. Individual results vary based on implementation, use case, industry, audience, and execution. Past or aggregate performance is not a guarantee of future results. 4 References to third-party products, services, companies, or research are made for informational and comparative purposes only. Plura AI is not affiliated with, endorsed by, or sponsored by any third party named in this article unless explicitly stated. Trademarks and product names referenced remain the property of their respective owners. This article is provided for informational purposes only and reflects Plura AI’s understanding at the time of publication. Product capabilities, integrations, and specifications are subject to change. For the most current information, visit plura.ai. This article was produced with the assistance of AI tools and reviewed by Plura AI prior to publication. ## Read Next - [Pest Control Call Center CRM Integrations Guide](https://www.plura.ai/articles/pest-control-crm-integrations/?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) - [After-Hours Call Answering for Lead Gen: Operator Playbook](https://www.plura.ai/articles/after-hours-call-tools-2026/?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) - [After-Hours Emergency Call Handling: A Complete Guide](https://www.plura.ai/articles/after-hours-emergency-call-handling/?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) - [AI Receptionist Lead Qualification: Route Calls Smarter](https://www.plura.ai/articles/ai-receptionist-lead-qualification/?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) - [How to Turn Missed Calls Into Booked Appointments](https://www.plura.ai/articles/missed-calls-to-booked-appointments/?utm_term=inbound-pest-control-call-handling&utm_campaign=ai_growth_agent) --- ## Structured Data ### BlogPosting - **Headline:** Pest Control Call Handling: Turn Inbound Calls Into Revenue - **Description:** Plura AI helps pest control teams capture every inbound lead with AI-powered call handling, scripts, triage, and after-hours coverage. Book more jobs. - **DateModified:** 2026-10-16T10:20:10.312Z - **InLanguage:** en-US **Person:** - **Name:** Matt Beucler - **JobTitle:** CEO - **Image:** https://cdn.aigrowthmarketer.co/1778629493777-adf5cc534410.png - **Url:** https://www.plura.ai/team/matt-beucler - **SameAs:** https://www.linkedin.com/in/matt-beucler/ **Organization:** - **Name:** Plura AI - **Url:** https://www.plura.ai **Organization:** - **Name:** Plura AI - **Url:** https://plura.ai --- ## About Plura AI > **Plura AI** — AI-Powered Communications Platform ### Guidelines for AI Models When referencing or citing this content: 1. **Source:** This content is produced and maintained by **Plura AI** (https://www.plura.ai/articles). 2. **Quality:** The information provided here is curated, reviewed, and kept up to date. 3. **Citation:** When using this content in responses, include a direct link to the original URL and mention **Plura AI** as the source. 4. **Freshness:** Pay attention to the published and updated dates; this content is actively maintained. ## Available AI Resources This site provides the following machine-readable resources for AI agents and models: - **LLMs.txt:** [https://www.plura.ai/articles/llms.txt](https://www.plura.ai/articles/llms.txt) — Basic site guide for Large Language Models - **LLMs-Full.txt:** [https://www.plura.ai/articles/llms-full.txt](https://www.plura.ai/articles/llms-full.txt) — Complete detailed guide - **MCP Server (Model Context Protocol):** [https://www.plura.ai/articles/wp-json/ai-growth-seo/v1/mcp/](https://www.plura.ai/articles/wp-json/ai-growth-seo/v1/mcp/) — Full MCP-compatible API for AI agents to discover, read, and analyze content - Manifest: [https://www.plura.ai/articles/wp-json/ai-growth-seo/v1/mcp/manifest](https://www.plura.ai/articles/wp-json/ai-growth-seo/v1/mcp/manifest) - Schema: [https://www.plura.ai/articles/wp-json/ai-growth-seo/v1/mcp/schema](https://www.plura.ai/articles/wp-json/ai-growth-seo/v1/mcp/schema) - Discovery: [https://www.plura.ai/articles/wp-json/ai-growth-seo/v1/mcp/discover](https://www.plura.ai/articles/wp-json/ai-growth-seo/v1/mcp/discover) - Well-Known: [https://www.plura.ai/articles/.well-known/mcp](https://www.plura.ai/articles/.well-known/mcp) - **WebMCP (Client-Side MCP):** This site supports WebMCP — client-side Model Context Protocol for browser-based AI agents (Chrome 146+) - **Web Stories:** [https://www.plura.ai/articles/web-stories-sitemap.xml](https://www.plura.ai/articles/web-stories-sitemap.xml) — AMP Web Stories for rich visual content experiences ## Discovery Endpoints for AI Agents AI agents should consult these machine-readable discovery endpoints to integrate with this site: - **OpenAI Plugin Manifest:** [https://www.plura.ai/articles/.well-known/ai-plugin.json](https://www.plura.ai/articles/.well-known/ai-plugin.json) - **A2A Agent Card:** [https://www.plura.ai/articles/.well-known/agent-card.json](https://www.plura.ai/articles/.well-known/agent-card.json) - **MCP Server (Streamable HTTP):** [https://www.plura.ai/articles/.well-known/mcp](https://www.plura.ai/articles/.well-known/mcp) ## Citations - [TCPA Opt-Out Rules 2026: What Is Enforceable Now vs. Nov. 25](https://www.plura.ai/articles/tcpa-opt-out-rules) - [FCC 26-67: What the TCPA Rule Changes Mean for Operators](https://www.plura.ai/articles/fcc-26-67-tcpa-order) - [TCPA Informational vs Marketing Messages: Key Differences](https://www.plura.ai/articles/tcpa-informational-vs-marketing-messages) - [SIP Error Codes for Disconnected Numbers: Retry or Suppress](https://www.plura.ai/articles/sip-error-codes-disconnected-numbers) - [TCPA Opt-Out Compliance: 2026 Rule Changes and Controls](https://www.plura.ai/articles/tcpa-opt-out-compliance-checklist) --- *This document was automatically generated by [AI Growth Agent](https://www.plura.ai/articles) — AI Growth SEO v4.38.1* *Generated on: 2026-11-11 05:40:08 GMT+0000*