{"id":1727,"date":"2026-08-25T05:06:07","date_gmt":"2026-08-25T05:06:07","guid":{"rendered":"https:\/\/www.plura.ai\/articles\/after-hours-call-answering-setup"},"modified":"2026-08-25T05:06:07","modified_gmt":"2026-08-25T05:06:07","slug":"after-hours-call-answering-setup","status":"publish","type":"post","link":"https:\/\/www.plura.ai\/articles\/after-hours-call-answering-setup","title":{"rendered":"After Hours Call Answering Setup Guide"},"content":{"rendered":"<p><em>Written by: Matt Beucler, CEO, Plura AI<\/em><\/p>\n<h2 id=\"key-takeaways\">Key Takeaways<\/h2>\n<ul>\n<li>Plura AI\u2019s voice agent answers after-hours calls on the first ring using business-hour rules, conditional forwarding, and conversation memory for consistent 24\/7 coverage.<\/li>\n<li>Configure time-based call forwarding on platforms like RingCentral, Zoom Phone, and VoIP.ms so after-hours calls route directly to the AI agent while daytime calls follow your normal workflow.<\/li>\n<li>Write concise greetings under 20 seconds, define clear escalation triggers for human handoff, and connect CRM and calendar systems for real-time booking and record-keeping.<\/li>\n<li>Apply automatic quiet hours, run monthly test calls, and review performance weekly to maintain high containment rates and improve conversation flows over time.<\/li>\n<li>Plura AI supports enterprise-grade compliance, SHAKEN\/STIR authentication, and ROI-positive pricing, and you can <a href=\"https:\/\/www.plura.ai\/plura-webchat\" target=\"_blank\">start your after-hours setup today<\/a>.<sup data-disclaimer-id=\"22\" data-disclaimer-index=\"1\">1<\/sup><\/li>\n<\/ul>\n<h2>Seven-Step Workflow to Launch Your Call Answering Service<\/h2>\n<p><a href=\"https:\/\/gnosari.com\/blog\/home-services-after-hours-leads-lost\" target=\"_blank\" rel=\"noindex nofollow\">Between 50 and 65% of contractor inquiries in home services arrive outside business hours<\/a>, and <a href=\"https:\/\/getaira.io\/blog\/missed-business-calls-statistics\" target=\"_blank\" rel=\"noindex nofollow\">85% of callers whose calls go unanswered never call back<\/a>.<sup data-disclaimer-id=\"24\" data-disclaimer-index=\"3\">3<\/sup> The seven-step workflow below closes that gap using an <a href=\"https:\/\/plura.ai\/ai-voice-demo\" target=\"_blank\" rel=\"noindex nofollow\">AI voice agent<\/a> configured with conditional forwarding, scripted greetings, and CRM integration.<\/p>\n<figure style=\"text-align: center\"><img decoding=\"async\" src=\"https:\/\/cdn.aigrowthmarketer.co\/1779339671131-86a4f1fcbd70.png\" alt=\"Plura Workflow Builder mockup showing AI conversation flow design with triggers, routing paths, follow-ups, transfers, and conversion logic.\" style=\"max-height: 500px\" loading=\"lazy\"><figcaption><em>Plura Workflow Builder maps AI conversation flows with triggers, routing paths, follow-ups, transfers, and conversion logic.<\/em><\/figcaption><\/figure>\n<ol>\n<li><strong>Define business hours.<\/strong> Log into your VoIP or cloud phone admin dashboard and set your official business-hours window, for example 8 AM to 6 PM Monday through Friday in your primary time zone. This boundary becomes the trigger for every routing rule that follows. Document the window in writing so your team can replicate it across platforms and reference it during compliance reviews.<\/li>\n<li><strong>Configure conditional forwarding.<\/strong> In RingCentral, go to Company Settings &gt; Phone and enable the Forward all company calls toggle. Check Specify start and end dates to define your after-hours window. In Zoom Phone, set a business-hours schedule under Phone System &gt; Auto Receptionists, then assign a separate call-handling rule for outside those hours.<sup data-disclaimer-id=\"25\" data-disclaimer-index=\"4\">4<\/sup> On VoIP.ms, create a Time Condition under DID Numbers &gt; Time Conditions, <a href=\"https:\/\/wiki.voip.ms\/article\/Time_Conditions\" target=\"_blank\" rel=\"noindex nofollow\">define up to four time criteria, and assign the condition to your DID via the Routing dropdown<\/a>. On GSM carriers such as AT&amp;T and T-Mobile, no-answer conditional forwarding with a configurable ring delay activates when you dial **61*[number]*11*[seconds]#.<sup data-disclaimer-id=\"25\" data-disclaimer-index=\"4\">4<\/sup> Point the after-hours destination to your Plura AI voice agent\u2019s assigned number.<\/li>\n<li><strong>Build greeting and emergency-menu scripts.<\/strong> Your opening prompt should identify the business, confirm that the caller has reached an AI agent, and present a clear menu. A copy-paste example: \u201cThank you for calling [Business Name]. Our office is currently closed. I\u2019m an AI assistant and I can help you schedule an appointment, get a quote, or connect you with our emergency line. Press 1 to book, press 2 for a quote, or press 3 for urgent issues.\u201d Keep the greeting under 20 seconds. Map the top ten call scenarios into a structured flow: greeting, intent detection, information gathering, action execution, confirmation, and closing.<\/li>\n<li><strong>Set escalation paths via SMS and push.<\/strong> Define the triggers that move a call from the AI agent to a human. Standard escalation triggers include the caller explicitly requesting a human, sentiment dropping below a defined threshold, the agent failing to resolve the issue after three attempts, or the topic matching a pre-defined high-stakes category. When a trigger fires, Plura sends an SMS or push notification to the designated on-call contact with the full conversation transcript and caller intent summary attached. The human agent then joins the call with full context.<\/li>\n<li><strong>Integrate CRM and calendar.<\/strong> Connect Plura to your CRM, such as HubSpot, Salesforce, or Zoho, and to your calendar, such as Google Calendar, Calendly, or Cal.com, via native connector or Zapier.<sup data-disclaimer-id=\"25\" data-disclaimer-index=\"4\">4<\/sup> AI voice agents can sync with Google Calendar via the Calendar API during live conversations, which enables availability checks, event creation, and appointment confirmations within the same call. Plura\u2019s stateful conversation database writes every interaction back to the CRM record in real time. The morning team then opens a full log of every after-hours contact. Review the full <a href=\"https:\/\/plura.ai\/integrations\" target=\"_blank\" rel=\"noindex nofollow\">integrations<\/a> directory for supported connectors.<\/li>\n<li><strong>Enforce quiet hours and test.<\/strong> Quiet-hours rules in Plura apply automatically through time-zone detection on the contact record, which helps prevent outbound follow-up from landing outside permitted calling windows. Before going live, place test calls at three time points: during business hours, immediately after cutover, and at a weekend midpoint. Verify that the correct greeting plays, the CRM receives a new record, and the escalation SMS fires when you trigger it manually. Re-test call-forwarding rules after any carrier change or phone-setting update and verify them monthly as part of routine maintenance. iPhone users should note that Live Voicemail must be disabled under Settings &gt; Phone &gt; Live Voicemail before activating conditional forwarding codes, otherwise iOS can intercept calls before they reach the AI agent.<\/li>\n<li><strong>Monitor and tune.<\/strong> Establish a weekly tuning cadence: review the ten lowest-scoring calls, update the knowledge base and conversation flows, and redeploy, allocating one hour per week for the first three months after launch. Target containment rates of 70 to 80% in week one, rising to 85 to 95% after a two-week tuning period.<sup data-disclaimer-id=\"24\" data-disclaimer-index=\"3\">3<\/sup> Plura\u2019s <a href=\"https:\/\/plura.ai\/business-intelligence\" target=\"_blank\" rel=\"noindex nofollow\">conversation intelligence<\/a> layer surfaces objection patterns, containment rates, and escalation frequency so you can tighten scripts and routing rules on a data-driven schedule.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/plura.ai\/calculator\" target=\"_blank\">Run your numbers through Plura\u2019s calculator to check your ROI in real time.<\/a><\/p>\n<figure style=\"text-align: center\"><img decoding=\"async\" src=\"https:\/\/cdn.aigrowthmarketer.co\/1779338480670-5b2fbc1c92ba.png\" alt=\"Plura Conversation Intelligence dashboard displaying AI-powered call analytics, transfer tracking, and customer conversation insights.\" style=\"max-height: 500px\" loading=\"lazy\"><figcaption><em>Plura Conversation Intelligence gives businesses AI-powered analytics, call transfer tracking, and customer interaction insights across every conversation.<\/em><\/figcaption><\/figure>\n<h2>Time-Condition Routing for After-Hours Call Forwarding<\/h2>\n<p>Time-condition routing creates the separation between business-hours traffic and after-hours traffic. The call-flow logic below illustrates a standard configuration.<\/p>\n<pre><code>Inbound call arrives | [Time Condition check] | Business hours? YES --&gt; Ring group (office phones, 20-second timeout) | Unanswered --&gt; Plura AI voice agent NO --&gt; Plura AI voice agent (direct, no ring delay) | Emergency menu selection? YES --&gt; SMS\/push to on-call contact + warm transfer NO --&gt; CRM record created, calendar booking offered<\/code><\/pre>\n<p>Platform-specific notes:<\/p>\n<ul>\n<li><strong>RingCentral:<\/strong> Use the Forward all company calls toggle with Specify start and end dates checked. Set the after-hours destination to your Plura DID. Configure ring groups during business hours under Phone System &gt; Groups.<\/li>\n<li><strong>Zoom Phone:<\/strong> Assign a business-hours schedule under Auto Receptionists. Create a separate after-hours call-handling rule that routes directly to the Plura DID without a ring delay.<\/li>\n<li><strong>VoIP.ms:<\/strong> <a href=\"https:\/\/wiki.voip.ms\/article\/Time_Conditions\" target=\"_blank\" rel=\"noindex nofollow\">VoIP.ms servers run on Eastern Standard Time and observe U.S. daylight saving time changes, so compare your local time against the displayed server time when configuring criteria.<\/a> A single Time Condition can be assigned to multiple DIDs without recreating it.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/withallo.com\/blog\/call-forwarding-services\" target=\"_blank\" rel=\"noindex nofollow\">Dialpad supports both unconditional forwarding and conditional forwarding and permits specifying start and end dates and times for temporary forwarding rules<\/a>, which helps with holiday schedules that differ from the standard after-hours window.<\/p>\n<h2>Escalation Tiers, Monthly Testing, and Quiet Hours<\/h2>\n<p>A tiered on-call structure prevents a single point of failure in after-hours escalation.<\/p>\n<ol>\n<li><strong>Tier 1:<\/strong> The AI voice agent handles the call, aiming for the containment targets established during the tuning phase.<\/li>\n<li><strong>Tier 2:<\/strong> An escalation trigger fires. Plura sends an SMS and push notification to the primary on-call contact with the full transcript attached. The AI agent informs the caller that a specialist will follow up within a defined window.<\/li>\n<li><strong>Tier 3:<\/strong> The primary on-call contact does not acknowledge within the defined timeout. Notification escalates to the secondary contact. Both contacts receive the same transcript.<\/li>\n<\/ol>\n<p>Monthly test-call checklist (as described in step 6):<\/p>\n<ul>\n<li>Place a call during business hours and confirm ring group behavior.<\/li>\n<li>Place a call one minute after business-hours cutover and confirm the AI agent answers directly.<\/li>\n<li>Trigger the emergency menu option and confirm the on-call SMS fires with a transcript attached.<\/li>\n<li>Trigger a human-request phrase (\u201cI need to speak to a person\u201d) and confirm warm-transfer behavior.<\/li>\n<li>Confirm the CRM record was created for each test call.<\/li>\n<li>Confirm the calendar booking flow completes end-to-end.<\/li>\n<\/ul>\n<p>Quiet-hours enforcement in Plura uses time-zone detection on the contact record. Outbound follow-up messages triggered by after-hours calls hold until the recipient\u2019s local time falls within the permitted calling window. This behavior applies across SMS and voice channels automatically, without manual campaign-level overrides.<\/p>\n<h2>Compliance Frameworks Relevant to After-Hours AI Voice<\/h2>\n<p>Operators deploying automated voice systems in the U.S. should be aware of several regulatory frameworks. This section describes those frameworks neutrally. Consult qualified legal counsel before configuring any automated calling or messaging system.<\/p>\n<figure style=\"text-align: center\"><img decoding=\"async\" src=\"https:\/\/cdn.aigrowthmarketer.co\/1779339090994-980045ddacd2.png\" alt=\"Plura Security &amp; Compliance dashboard highlighting SOC 2, ISO, and GDPR standards with secure trust verification management.\" style=\"max-height: 500px\" loading=\"lazy\"><figcaption><em>Plura Security &amp; Compliance supports SOC 2, ISO, and GDPR standards with trust registration, verification management, and secure AI communications.<\/em><\/figcaption><\/figure>\n<p>The Telephone Consumer Protection Act (TCPA), codified at 47 U.S.C. \u00a7 227, addresses automated calls and texts to U.S. consumers.<sup data-disclaimer-id=\"23\" data-disclaimer-index=\"2\">2<\/sup> <a href=\"https:\/\/caller.digital\/blog\/tcpa-compliant-ai-calling-us-enterprises-2026\" target=\"_blank\" rel=\"noindex nofollow\">The FCC\u2019s February 2024 declaratory ruling classifies AI-generated voice as \u201cartificial or pre-recorded voice\u201d under TCPA Section 227.<\/a> TCPA also describes time-of-day restrictions on outbound calls, and several states define stricter windows than the federal 8 AM\u20139 PM standard, such as Alaska at 9 AM\u20139 PM. Operators should review applicable federal and state rules with counsel.<\/p>\n<p>The Do Not Call (DNC) Registry, administered by the FTC, requires that outbound calling lists be scrubbed against the registry before dialing.<sup data-disclaimer-id=\"23\" data-disclaimer-index=\"2\">2<\/sup> <a href=\"https:\/\/caller.digital\/blog\/tcpa-compliant-ai-calling-us-enterprises-2026\" target=\"_blank\" rel=\"noindex nofollow\">Outbound AI voice campaigns often scrub against the federal DNC Registry and the company\u2019s internal DNC list in real time before dialing.<\/a> Plura\u2019s compliance engine performs real-time DNC scrubbing on every outbound contact and maintains an immutable consent ledger.<\/p>\n<p>SHAKEN\/STIR (Secure Telephone Identity Revisited \/ Signature-based Handling of Asserted information using toKENs) is the FCC-mandated caller-ID authentication framework. Plura operates as an FCC-licensed carrier and authenticates every outbound call through SHAKEN\/STIR at the carrier level, not as a third-party add-on.<\/p>\n<figure style=\"text-align: center\"><img decoding=\"async\" src=\"https:\/\/cdn.aigrowthmarketer.co\/1779337911454-8c3a9645d906.png\" alt=\"Screenshot of Plura\u2019s fully compliant AI communications platform showing business registration and phone number provisioning workflows for AI Voice, SMS, RCS, and Webchat communication automation.\" style=\"max-height: 500px\" loading=\"lazy\"><figcaption><em>Plura\u2019s FCC-licensed AI communications platform simplifies compliant business registration and phone number provisioning for AI Voice, SMS, RCS, and Webchat workflows.<\/em><\/figcaption><\/figure>\n<p>For deployments handling protected health information, operators should review HIPAA requirements under 45 CFR Parts 160, 162, and 164.<sup data-disclaimer-id=\"23\" data-disclaimer-index=\"2\">2<\/sup> Plura supports HIPAA-aligned encryption, access controls, and audit logging across voice, SMS, RCS, and webchat. Plura supports compliance infrastructure, and downstream compliance obligations remain with the operator.<\/p>\n<p>Plura\u2019s compliance posture includes SOC 2, HIPAA alignment, ISO certification, GDPR coverage, SHAKEN\/STIR caller-ID verification, TCPA compliance support, and DNC compliance support.<sup data-disclaimer-id=\"22\" data-disclaimer-index=\"1\">1<\/sup> See <a href=\"https:\/\/plura.ai\/acceptable-use\" target=\"_blank\" rel=\"noindex nofollow\">plura.ai\/acceptable-use<\/a> and consult counsel for your specific obligations.<sup data-disclaimer-id=\"23\" data-disclaimer-index=\"2\">2<\/sup><\/p>\n<p><a href=\"https:\/\/plura.ai\/pricing\" target=\"_blank\">Compare plans and rates side by side at plura.ai\/pricing.<\/a><\/p>\n<h2>Frequently Asked Questions<\/h2>\n<h3>How much revenue does a missed after-hours call actually cost?<\/h3>\n<p>The cost varies by industry and deal size. In home services, the average cost per missed call is $1,200 in immediate revenue.<sup data-disclaimer-id=\"24\" data-disclaimer-index=\"3\">3<\/sup> A contractor missing several calls per week can lose substantial revenue each year. Given that most callers who reach voicemail never call back, the compounding effect of multiple missed calls per week can create significant annual losses. The revenue impact is highest in trades with large average job values such as HVAC installation, roofing, and major plumbing work, where a single missed call can represent more than $1,000 in lost revenue.<\/p>\n<h3>What is the difference between unconditional and conditional call forwarding?<\/h3>\n<p>Unconditional forwarding redirects every incoming call to a destination number immediately, regardless of whether the original line is busy or available. Conditional forwarding redirects calls only when a specific trigger occurs, such as the line being busy, the call going unanswered after a set number of rings, or the phone being unreachable. For after-hours coverage, time-based conditional forwarding is the most common configuration. Calls route to the AI voice agent only when they arrive outside defined business hours, while calls during business hours ring the primary line first. Most cloud VoIP platforms including RingCentral, Zoom Phone, and VoIP.ms configure this through a web dashboard rather than dial codes.<\/p>\n<h3>How does Plura AI handle CRM and calendar integration during a live after-hours call?<\/h3>\n<p>Plura connects to CRMs including HubSpot, Salesforce, and Zoho and to calendars including Google Calendar, Calendly, and Cal.com via native connectors, bidirectional APIs, and Zapier. During a live call, the AI voice agent checks calendar availability in real time, offers open slots to the caller, confirms the booking, and writes the appointment and full conversation record back to the CRM without any post-call manual entry. Plura\u2019s stateful conversation database keys every interaction to the caller\u2019s phone number or contact ID, so the morning team opens a complete log of every after-hours booking, escalation, and inquiry. The full integrations directory is at plura.ai\/integrations.<\/p>\n<h3>What compliance frameworks apply to after-hours AI voice answering systems?<\/h3>\n<p>Several federal and state frameworks are relevant. The TCPA addresses automated calls and texts, including AI-generated voice calls, and describes consent concepts and time-of-day restrictions. The FTC\u2019s DNC Registry governs outbound calling lists. SHAKEN\/STIR is the FCC-mandated caller-ID authentication standard. Deployments handling protected health information intersect with HIPAA. State-level rules in Florida, Connecticut, Texas, California, and others describe additional expectations for calling hours, AI disclosure, and consent. Operators should review all applicable rules with qualified legal counsel before deploying any automated voice system. Plura supports compliance infrastructure across these frameworks, and operators retain responsibility for their own regulatory obligations.<\/p>\n<h3>How do I test that my after-hours call forwarding is working correctly?<\/h3>\n<p>Run a structured test-call sequence before going live and repeat it monthly. Place a call during business hours and confirm the ring group or primary line answers. Place a call one minute after your business-hours cutover and confirm the AI voice agent answers directly without a ring delay. Trigger the emergency menu option and confirm the on-call SMS notification fires with a transcript attached. Trigger a human-request phrase such as \u201cI need to speak to a person\u201d and confirm the warm-transfer behavior routes correctly. Confirm a CRM record was created for each test call and that the calendar booking flow completes end-to-end. iPhone users should verify that Live Voicemail is disabled under Settings &gt; Phone before testing, as iOS can intercept calls before they reach the forwarding destination. Re-run the full sequence after any carrier change, phone-setting update, or holiday schedule modification.<\/p>\n<h3>What does Plura AI cost, and how does the ROI compare to staffing after-hours coverage?<\/h3>\n<p>Plura offers three pricing tiers: <a href=\"https:\/\/plura.ai\/pricing\" target=\"_blank\">Multi at $5,000 per month, Agency at $7,500 per month, and Enterprise at custom pricing<\/a>, all on annual contracts billed monthly with a 90-day opt-out window. Agent build fees are <a href=\"https:\/\/plura.ai\/pricing\" target=\"_blank\">$2,500 to $2,750 per agent<\/a>. In a representative 15-agent scenario at default calculator inputs, <a href=\"https:\/\/plura.ai\/calculator\" target=\"_blank\">replacing a human team costing $60,000 per month with Plura at $14,400 per month produces $45,600 in savings in the first 30 days and $547,200 over 12 months<\/a>.<sup data-disclaimer-id=\"24\" data-disclaimer-index=\"3\">3<\/sup> For after-hours coverage specifically, the comparison is against the cost of staffing a human receptionist or answering service for evenings, weekends, and holidays, which typically runs at a premium rate. See how much you will save by automating after-hours coverage and run the full scenario at plura.ai\/calculator.<\/p>\n<p><a href=\"https:\/\/plura.ai\/calculator\" target=\"_blank\">See how much you will save by automating after-hours coverage and run the full scenario at plura.ai\/calculator.<\/a><\/p>\n<p><a href=\"https:\/\/plura.ai\/pricing\" target=\"_blank\">Review the full pricing breakdown, including agent build fees and contract terms, at plura.ai\/pricing.<\/a><\/p>\n<hr data-disclaimer-divider=\"true\">\n<div data-disclaimer-footer=\"true\">\n<p data-disclaimer-id=\"22\" data-disclaimer-type=\"content_based\"><sup data-disclaimer-index=\"1\">1<\/sup> Plura AI maintains SOC 2, HIPAA, ISO, and GDPR posture as part of its platform infrastructure. References to compliance frameworks in this article describe Plura\u2019s platform capabilities and do not constitute a guarantee that any customer using Plura will themselves be compliant with applicable laws or standards. Customers remain solely responsible for their own regulatory obligations, certifications, consent management, recordkeeping, and the claims they make to their own end users. Consult qualified legal counsel for guidance specific to your use case.<\/p>\n<p data-disclaimer-id=\"23\" data-disclaimer-type=\"content_based\"><sup data-disclaimer-index=\"2\">2<\/sup> This article describes regulatory frameworks at a general level and does not constitute legal advice. Laws and regulations vary by jurisdiction, change over time, and apply differently depending on facts and circumstances. Readers should consult qualified legal counsel before making compliance decisions.<\/p>\n<p data-disclaimer-id=\"24\" data-disclaimer-type=\"content_based\"><sup data-disclaimer-index=\"3\">3<\/sup> Performance figures, customer outcomes, and industry statistics referenced in this article are drawn from cited third-party sources or Plura customer case studies. Individual results vary based on implementation, use case, industry, audience, and execution. Past or aggregate performance is not a guarantee of future results.<\/p>\n<p data-disclaimer-id=\"25\" data-disclaimer-type=\"content_based\"><sup data-disclaimer-index=\"4\">4<\/sup> References to third-party products, services, companies, or research are made for informational and comparative purposes only. Plura AI is not affiliated with, endorsed by, or sponsored by any third party named in this article unless explicitly stated. Trademarks and product names referenced remain the property of their respective owners.<\/p>\n<p data-disclaimer-id=\"21\" data-disclaimer-type=\"fixed\">This article is provided for informational purposes only and reflects Plura AI\u2019s understanding at the time of publication. Product capabilities, integrations, and specifications are subject to change. For the most current information, visit plura.ai.<\/p>\n<p data-disclaimer-id=\"27\" data-disclaimer-type=\"fixed\">This article was produced with the assistance of AI tools and reviewed by Plura AI prior to publication.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Set up after-hours call answering with Plura AI&#8217;s voice agent. Configure routing, scripts, and escalation paths for 24\/7 coverage. Start today.<\/p>\n","protected":false},"author":106,"featured_media":1726,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-1727","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-voice-agents"],"_links":{"self":[{"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/posts\/1727","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/comments?post=1727"}],"version-history":[{"count":0,"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/posts\/1727\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/media\/1726"}],"wp:attachment":[{"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/media?parent=1727"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/categories?post=1727"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/tags?post=1727"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}