{"id":2739,"date":"2026-09-04T05:08:48","date_gmt":"2026-09-04T05:08:48","guid":{"rendered":"https:\/\/www.plura.ai\/articles\/best-ai-answering-service-compliance"},"modified":"2026-09-04T05:08:48","modified_gmt":"2026-09-04T05:08:48","slug":"best-ai-answering-service-compliance","status":"publish","type":"post","link":"https:\/\/www.plura.ai\/articles\/best-ai-answering-service-compliance","title":{"rendered":"AI Answering Service for Financial Services Compliance"},"content":{"rendered":"<p><em>Written by: Matt Beucler, CEO, Plura AI<\/em><\/p>\n<p><em>Updated September 2026<\/em><\/p>\n<h2 id=\"key-takeaways\">Key Takeaways<\/h2>\n<ul>\n<li>AI answering services in financial services must meet the same SEC and FINRA recordkeeping, supervision, and data-protection obligations that apply to human agents.<\/li>\n<li>Essential compliance features include audit-ready logging, automatic PII redaction, deterministic disclosures, warm-transfer escalation to licensed humans, and integration with existing compliance archives.<\/li>\n<li>A structured five-step vendor evaluation that maps obligations, requests documentation, tests sensitive scenarios, verifies escalation paths, and confirms integrations reduces regulatory exposure.<\/li>\n<li>Common pitfalls such as choosing a non-recording vendor, skipping supervision workflows, or failing to integrate with archiving systems can create immediate compliance gaps.<\/li>\n<li>Plura AI provides an AI answering platform with FCC licensing, SOC 2 Type II certification, and 50+ integrations that supports financial-services call flows.<sup data-disclaimer-id=\"22\" data-disclaimer-index=\"1\">1<\/sup><\/li>\n<\/ul>\n<h2>How AI Answering Services Support Financial Services Compliance<\/h2>\n<p>An AI answering service for financial services compliance is a voice AI system that handles inbound calls such as client inquiries, appointment scheduling, and after-hours support while aligning with SEC and FINRA expectations for recordkeeping, supervision, and data protection. The system logs all communications, restricts access to sensitive data, and escalates to licensed humans when a conversation requires regulated judgment or advice.<\/p>\n<h2>Regulatory Expectations from SEC, FINRA, and Bank Regulators<\/h2>\n<p><a href=\"https:\/\/www.sec.gov\/rules\/final\/34-38245.txt\" target=\"_blank\" rel=\"noindex nofollow\">SEC Rule 17a-4<\/a> establishes recordkeeping standards for broker-dealers, including preserving business communications in a non-rewriteable, non-erasable format for specified retention periods.<sup data-disclaimer-id=\"23\" data-disclaimer-index=\"2\">2<\/sup> Communications made through AI systems fall within the scope of records that firms are generally expected to preserve. Firms should consult the rule text and qualified counsel to determine how it applies to their specific AI deployments.<\/p>\n<p>FINRA&#8217;s guidance on digital communications addresses the supervision of electronic communications broadly, and the <a href=\"https:\/\/www.finra.org\/rules-guidance\/guidance\/reports\/2026-finra-annual-regulatory-oversight-report\" target=\"_blank\" rel=\"noindex nofollow\">2026 FINRA Annual Regulatory Oversight Report<\/a> identifies technology governance and vendor oversight as active supervisory priorities.<sup data-disclaimer-id=\"23\" data-disclaimer-index=\"2\">2<\/sup> Firms are generally expected to supervise AI-generated communications with the same rigor applied to human agents. The <a href=\"https:\/\/www.fdic.gov\/news\/press-releases\/2026\/fdic-issues-2026-consumer-compliance-supervisory-highlights\" target=\"_blank\" rel=\"noindex nofollow\">FDIC&#8217;s 2026 Consumer Compliance Supervisory Highlights<\/a> confirms that consumer compliance monitoring remains an active supervisory priority across financial institutions adopting new communication technologies.<sup data-disclaimer-id=\"23\" data-disclaimer-index=\"2\">2<\/sup> The <a href=\"https:\/\/www.federalreserve.gov\/supervisionreg\/srletters\/srletters.htm\" target=\"_blank\" rel=\"noindex nofollow\">Federal Reserve&#8217;s SR Letters<\/a>, including SR 26-2 on model risk management, provide additional supervisory guidance relevant to AI-driven workflows in regulated environments.<\/p>\n<p>Nothing in this article constitutes legal advice. Firms should review applicable regulations and consult qualified compliance counsel to assess their specific obligations.<\/p>\n<h2>Core Compliance Features to Require in an AI Answering Service<\/h2>\n<p>A financial services firm evaluating an AI answering service should require the following capabilities before any deployment.<\/p>\n<ul>\n<li><strong>Audit-ready logging:<\/strong> Every call must be recorded and stored with timestamps and full transcripts, because regulators may need to retrieve these records during an exam. Recordings should be immutable and exportable so they cannot be altered after the fact. A vendor that does not record calls by default is not suitable for a regulated environment, since it would leave your firm unable to produce required records.<\/li>\n<li><strong>PII and sensitive-data guardrails:<\/strong> The system redacts or restricts access to account numbers, Social Security numbers, and other non-public personal information (NPI) at the field level. Redaction happens automatically so that sensitive data does not rely on manual cleanup.<\/li>\n<li><strong>Deterministic disclosures:<\/strong> Required disclosures such as call-recording notices or regulatory disclaimers are delivered verbatim on every call, without variation. An AI that paraphrases or omits disclosures creates a supervision gap and makes monitoring harder for compliance teams.<\/li>\n<li><strong>Human escalation with full context:<\/strong> The AI recognizes when a conversation requires a licensed human, including trade order inquiries, complex account questions, or distressed client situations. It then warm-transfers the call with the full conversation context intact so the receiving agent does not need to ask the client to repeat themselves.<\/li>\n<li><strong>Supervision dashboards and audit trails:<\/strong> Compliance teams use a dashboard to review AI conversations, flag exceptions, and export reports for periodic compliance reviews or regulatory inquiries. This visibility supports ongoing supervision and internal testing.<\/li>\n<li><strong>Integration with compliance archives:<\/strong> Recordings and transcripts feed into the firm&#8217;s existing archiving infrastructure. A vendor that operates as a data silo creates a recordkeeping gap and complicates regulatory exams.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/plura.ai\/ai-voice-demo\" target=\"_blank\" rel=\"noindex nofollow\"><strong>See a live Plura AI voice demo<\/strong><\/a> to review these compliance features in a financial services call flow.<\/p>\n<h2>Five-Step Evaluation Process for RIAs and Broker-Dealers<\/h2>\n<p>A structured vendor evaluation reduces the risk of selecting a platform that cannot meet your firm&#8217;s regulatory obligations. The following five-step framework fits how CCOs and operations leaders typically run due diligence.<\/p>\n<ol>\n<li><strong>Map your compliance obligations.<\/strong> Document your firm&#8217;s recordkeeping retention periods, supervision requirements, data privacy obligations under applicable state and federal law, and any vendor oversight policies required by your regulators. Use this as your minimum-requirements checklist.<\/li>\n<li><strong>Request compliance documentation.<\/strong> Ask every vendor for their SOC 2 Type II report, HIPAA alignment documentation, data residency disclosures, and any relevant certifications. A vendor that cannot produce these documents on request is not ready for a regulated deployment.<\/li>\n<li><strong>Test sensitive-scenario handling.<\/strong> Run the AI through scenarios that reflect real client calls such as a client asking about account balances, a caller attempting to provide a Social Security number, or a distressed client requesting to speak with an advisor. Evaluate whether the AI handles each scenario correctly or creates a compliance gap.<\/li>\n<li><strong>Verify escalation paths to licensed humans.<\/strong> Confirm that the AI can warm-transfer to a licensed human agent with full conversation context. Ensure that the escalation trigger logic is configurable by your compliance team rather than only by the vendor&#8217;s engineering team.<\/li>\n<li><strong>Review integration capabilities.<\/strong> Confirm that the platform integrates with your CRM and compliance archiving systems. Review the <a href=\"https:\/\/plura.ai\/integrations\" target=\"_blank\" rel=\"noindex nofollow\">integrations directory<\/a> for any vendor under consideration and verify that the data flow meets your recordkeeping requirements.<\/li>\n<\/ol>\n<p>To put each vendor to the test, bring these screening questions to every evaluation conversation.<\/p>\n<ul>\n<li>&#8220;How do you handle call recording and retention, and in what format are records stored?&#8221;<\/li>\n<li>&#8220;Can you redact PII in transcripts automatically, and how is redaction verified?&#8221;<\/li>\n<li>&#8220;How do you ensure required disclosures are delivered consistently on every call?&#8221;<\/li>\n<li>&#8220;What happens when the AI encounters a question outside its defined scope?&#8221;<\/li>\n<li>&#8220;Where is call data stored, and is it processed on U.S. infrastructure?&#8221;<\/li>\n<li>&#8220;What does your vendor oversight documentation look like for a regulatory examination?&#8221;<\/li>\n<\/ul>\n<h2>Comparing AI Answering Services and Human Receptionists<\/h2>\n<p>Human receptionists bring judgment and empathy, and they also introduce variability. A human agent may forget to deliver a required disclosure, mishandle a sensitive data request, or handle a Monday morning call differently than a Friday afternoon call. Training and supervision can reduce this variability, although they rarely remove it entirely.<\/p>\n<p>An AI answering service, configured correctly, delivers the same disclosure on every call, routes sensitive data requests through the same redaction logic every time, and produces a complete transcript of every interaction. In some respects, a well-configured AI is more consistent than a human agent. The trade-off is that the AI requires careful initial configuration and ongoing supervision. A misconfigured AI that delivers the wrong disclosure or fails to escalate a trade order inquiry creates a compliance problem at scale rather than in isolated instances.<\/p>\n<p>Most financial services firms land on a hybrid model. AI handles high-volume, lower-complexity inbound calls, with defined escalation paths to licensed humans for anything that requires judgment, advice, or regulatory sensitivity. The AI remains subject to supervision just as a human agent would be, with regular review of call logs and exception reports.<\/p>\n<figure style=\"text-align: center\"><img decoding=\"async\" src=\"https:\/\/cdn.aigrowthmarketer.co\/1779338480670-5b2fbc1c92ba.png\" alt=\"Plura Conversation Intelligence dashboard displaying AI-powered call analytics, transfer tracking, and customer conversation insights.\" style=\"max-height: 500px\" loading=\"lazy\"><figcaption><em>Plura Conversation Intelligence gives businesses AI-powered analytics, call transfer tracking, and customer interaction insights across every conversation.<\/em><\/figcaption><\/figure>\n<h2>Cost Considerations for Financial Firms<\/h2>\n<p>Pricing for AI answering services varies by call volume, feature set, and deployment complexity. Platforms built for regulated industries typically carry higher costs than general-purpose AI call tools, reflecting the additional infrastructure required for audit-ready logging, PII redaction, and compliance archiving integrations.<\/p>\n<p>The more relevant cost comparison for financial services firms looks at AI versus the current cost of after-hours coverage, missed-call recovery, and human receptionist staffing. A firm paying for weekend and evening coverage through a human answering service, or absorbing the cost of missed client calls during peak hours, already carries a compliance and operational cost that an AI platform can address at lower per-contact economics.<\/p>\n<p>Run your numbers through <a href=\"https:\/\/plura.ai\/calculator\" target=\"_blank\">Plura&#8217;s ROI calculator<\/a> to check your cost savings in real time. Cost savings matter most when the deployment also supports your compliance program, so factor both into your analysis.<\/p>\n<h2>Common Compliance Pitfalls and How to Avoid Them<\/h2>\n<p>The most frequent compliance failures in AI answering service deployments follow predictable patterns.<\/p>\n<ul>\n<li><strong>Choosing a vendor that does not record calls.<\/strong> Some general-purpose AI answering platforms do not record or retain call audio or transcripts by default. For a financial services firm, this creates an immediate recordkeeping gap. Verify recording and retention capabilities before any deployment.<\/li>\n<li><strong>Failing to supervise AI conversations.<\/strong> Deploying an AI answering service and treating it as a set-and-forget tool is a supervision failure, because AI-generated communications require the same periodic review as human-generated ones. To avoid this, build a supervision workflow into your compliance calendar from day one.<\/li>\n<li><strong>Using a system that cannot redact PII.<\/strong> If a client volunteers their Social Security number or account number during an AI-handled call, and the system stores that data without redaction, the firm has a data protection exposure. Confirm that PII redaction is automatic and field-level rather than manual.<\/li>\n<li><strong>Not integrating with compliance archives.<\/strong> A vendor that stores recordings in a proprietary system that does not connect to your firm&#8217;s archiving infrastructure creates a recordkeeping silo. Confirm integration capabilities and data export formats before signing a contract.<\/li>\n<li><strong>Inadequate escalation logic.<\/strong> An AI that attempts to answer questions about account positions, trade execution, or investment recommendations instead of escalating to a licensed human creates regulatory exposure. Configure escalation triggers conservatively and review them regularly.<\/li>\n<\/ul>\n<h2>How Plura Aligns With Financial Services Compliance Needs<\/h2>\n<p><a href=\"https:\/\/plura.ai\" target=\"_blank\" rel=\"noindex nofollow\">Plura AI operates as an FCC-licensed carrier<\/a>, so voice calls originate on U.S. infrastructure rather than routing through a third-party CPaaS provider. This architecture supports data residency requirements and avoids the offshore infrastructure exposure that affects many Twilio-based API resellers in this category.<sup data-disclaimer-id=\"25\" data-disclaimer-index=\"3\">3<\/sup><\/p>\n<figure style=\"text-align: center\"><img decoding=\"async\" src=\"https:\/\/cdn.aigrowthmarketer.co\/1779337911454-8c3a9645d906.png\" alt=\"Screenshot of Plura\u2019s fully compliant AI communications platform showing business registration and phone number provisioning workflows for AI Voice, SMS, RCS, and Webchat communication automation.\" style=\"max-height: 500px\" loading=\"lazy\"><figcaption><em>Plura\u2019s FCC-licensed AI communications platform simplifies compliant business registration and phone number provisioning for AI Voice, SMS, RCS, and Webchat workflows.<\/em><\/figcaption><\/figure>\n<p>Plura&#8217;s <a href=\"https:\/\/plura.ai\/ai-voice-demo\" target=\"_blank\" rel=\"noindex nofollow\">AI voice agents<\/a> handle inbound calls 24\/7 with full conversation logging and stateful memory across channels. The platform&#8217;s compliance engine includes real-time DNC scrubbing, immutable consent logging, and audit-ready exports. Plura supports customer compliance; it does not make the firm compliant on its own. Firms remain responsible for their own regulatory obligations and the determinations they make about how the platform is configured and used.<\/p>\n<p>Plura&#8217;s <a href=\"https:\/\/plura.ai\" target=\"_blank\" rel=\"noindex nofollow\">platform is SOC 2 Type II certified, HIPAA-aligned, and ISO certified<\/a>.<sup data-disclaimer-id=\"22\" data-disclaimer-index=\"1\">1<\/sup> <a href=\"https:\/\/plura.ai\/products\/compliance\" target=\"_blank\" rel=\"noindex nofollow\">TCPA compliance and DNC compliance are enforced at the platform level on every outbound contact<\/a>.<sup data-disclaimer-id=\"22\" data-disclaimer-index=\"1\">1<\/sup> <a href=\"https:\/\/plura.ai\" target=\"_blank\" rel=\"noindex nofollow\">STIR\/SHAKEN caller ID verification runs on every outbound voice call<\/a>.<sup data-disclaimer-id=\"22\" data-disclaimer-index=\"1\">1<\/sup> The platform integrates with CRMs and compliance archiving tools through a directory of <a href=\"https:\/\/plura.ai\/integrations\" target=\"_blank\" rel=\"noindex nofollow\">50+ integrations<\/a>, including HubSpot, Salesforce, and Zoho.<\/p>\n<figure style=\"text-align: center\"><img decoding=\"async\" src=\"https:\/\/cdn.aigrowthmarketer.co\/1779339090994-980045ddacd2.png\" alt=\"Plura Security &amp; Compliance dashboard highlighting SOC 2, ISO, and GDPR standards with secure trust verification management.\" style=\"max-height: 500px\" loading=\"lazy\"><figcaption><em>Plura Security &amp; Compliance supports SOC 2, ISO, and GDPR standards with trust registration, verification management, and secure AI communications.<\/em><\/figcaption><\/figure>\n<p>Compare <a href=\"https:\/\/plura.ai\/pricing\" target=\"_blank\">plans and rates<\/a> side by side to evaluate which tier fits your firm&#8217;s call volume and compliance requirements. You can also <a href=\"https:\/\/plura.ai\/ai-voice-demo\" target=\"_blank\" rel=\"noindex nofollow\"><strong>walk through a live Plura demo with your team<\/strong><\/a> to see a financial services call flow with compliance features enabled.<\/p>\n<h2>Frequently Asked Questions<\/h2>\n<h3>What is an AI answering service for financial services compliance?<\/h3>\n<p>An AI answering service for financial services compliance is a voice AI platform that handles inbound client calls such as inquiries, appointment scheduling, and after-hours support while meeting the recordkeeping, supervision, and data protection obligations that apply to RIAs, broker-dealers, wealth management firms, and fintechs. It differs from a general-purpose AI answering service because it is engineered to log every call with timestamps and transcripts, redact sensitive client data automatically, deliver required disclosures verbatim on every call, and escalate to licensed human agents when a conversation falls outside the AI&#8217;s defined scope. Firms should consult qualified counsel to determine which specific regulatory obligations apply to their AI deployments.<\/p>\n<h3>How do I choose an AI answering service for my RIA or broker-dealer?<\/h3>\n<p>Choice starts with mapping your firm&#8217;s specific compliance obligations, including recordkeeping retention periods, supervision requirements, and data privacy rules. Then request compliance documentation from every vendor under consideration, including SOC 2 Type II reports, HIPAA alignment documentation, and data residency disclosures. Test the AI against sensitive scenarios that reflect real client calls, verify that escalation paths to licensed humans are configurable by your compliance team, and confirm that the platform integrates with your CRM and compliance archiving systems. Use the screening questions in this guide to probe how each vendor handles recording, PII redaction, disclosure consistency, and out-of-scope questions.<\/p>\n<h3>Can AI answering services handle sensitive client data securely?<\/h3>\n<p>AI answering services vary significantly in how they handle sensitive client data. Platforms built for regulated industries typically include automatic PII redaction, field-level data controls, end-to-end encryption, and access controls that limit who can retrieve call recordings and transcripts. General-purpose AI answering tools may not include these controls by default. When evaluating vendors, ask specifically how the platform handles a caller who volunteers a Social Security number or account number during a call, whether redaction is automatic or manual, where data is stored, and whether storage is on U.S. infrastructure. Firms should also review vendor data processing agreements and confirm that the vendor&#8217;s data handling practices are consistent with the firm&#8217;s own privacy obligations.<\/p>\n<h2>Conclusion and Next Steps<\/h2>\n<p>AI answering services can deliver real operational value for financial services firms through 24\/7 client coverage, consistent disclosure delivery, and lower per-contact costs than staffing human receptionists for every shift. Firms that capture that value without creating regulatory exposure treat vendor selection as a compliance decision as much as an operations decision.<\/p>\n<p>The evaluation framework in this guide, which includes mapping obligations, requesting documentation, testing sensitive scenarios, verifying escalation paths, and confirming archiving integrations, gives CCOs and operations leaders a structured basis for that decision. Review your firm&#8217;s recordkeeping policies, consult compliance counsel on how SEC and FINRA obligations apply to AI-generated communications, and evaluate vendors against the checklist before any deployment.<\/p>\n<p>Plura&#8217;s platform is built for the infrastructure requirements that financial services firms bring to this evaluation, including the certifications and controls described earlier. See how Plura&#8217;s <a href=\"https:\/\/plura.ai\/ai-voice-demo\" target=\"_blank\" rel=\"noindex nofollow\">AI voice agents<\/a> handle financial services calls with compliance infrastructure in place, and <a href=\"https:\/\/plura.ai\/ai-voice-demo\" target=\"_blank\" rel=\"noindex nofollow\"><strong>schedule a live walkthrough with your compliance team<\/strong><\/a>.<\/p>\n<hr data-disclaimer-divider=\"true\">\n<div data-disclaimer-footer=\"true\">\n<p data-disclaimer-id=\"22\" data-disclaimer-type=\"content_based\"><sup data-disclaimer-index=\"1\">1<\/sup> Plura AI maintains SOC 2, HIPAA, ISO, and GDPR posture as part of its platform infrastructure. References to compliance frameworks in this article describe Plura\u2019s platform capabilities and do not constitute a guarantee that any customer using Plura will themselves be compliant with applicable laws or standards. Customers remain solely responsible for their own regulatory obligations, certifications, consent management, recordkeeping, and the claims they make to their own end users. Consult qualified legal counsel for guidance specific to your use case.<\/p>\n<p data-disclaimer-id=\"23\" data-disclaimer-type=\"content_based\"><sup data-disclaimer-index=\"2\">2<\/sup> This article describes regulatory frameworks at a general level and does not constitute legal advice. Laws and regulations vary by jurisdiction, change over time, and apply differently depending on facts and circumstances. Readers should consult qualified legal counsel before making compliance decisions.<\/p>\n<p data-disclaimer-id=\"25\" data-disclaimer-type=\"content_based\"><sup data-disclaimer-index=\"3\">3<\/sup> References to third-party products, services, companies, or research are made for informational and comparative purposes only. Plura AI is not affiliated with, endorsed by, or sponsored by any third party named in this article unless explicitly stated. Trademarks and product names referenced remain the property of their respective owners.<\/p>\n<p data-disclaimer-id=\"21\" data-disclaimer-type=\"fixed\">This article is provided for informational purposes only and reflects Plura AI\u2019s understanding at the time of publication. Product capabilities, integrations, and specifications are subject to change. For the most current information, visit plura.ai.<\/p>\n<p data-disclaimer-id=\"27\" data-disclaimer-type=\"fixed\">This article was produced with the assistance of AI tools and reviewed by Plura AI prior to publication.<\/p>\n<\/div>\n<section data-read-next=\"true\">\n<h2>Read Next<\/h2>\n<ul>\n<li><a href=\"https:\/\/www.plura.ai\/articles\/hipaa-compliant-ai-answering-service\" target=\"_blank\">HIPAA-Compliant AI Answering Service: What to Look For<\/a><\/li>\n<li><a href=\"https:\/\/www.plura.ai\/articles\/ai-answering-service-alternatives\" target=\"_blank\">AI Answering Service Alternatives for High-Volume Teams<\/a><\/li>\n<li><a href=\"https:\/\/www.plura.ai\/articles\/ai-answering-service-agencies\" target=\"_blank\">AI Answering Service for Agencies: White-Label Resale<\/a><\/li>\n<li><a href=\"https:\/\/www.plura.ai\/articles\/best-ai-voice-agents-finance\" target=\"_blank\">AI Voice Agent for Financial Services: 2026 Buyer&#8217;s Guide<\/a><\/li>\n<li><a href=\"https:\/\/www.plura.ai\/articles\/ai-answering-service-compliance\" target=\"_blank\">AI Answering Service Compliance: Five Regulatory Pillars<\/a><\/li>\n<\/ul>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Plura AI helps financial firms manage high-volume client calls with compliance-aligned AI. Built for RIAs, broker-dealers, and contact centers.<\/p>\n","protected":false},"author":106,"featured_media":2738,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[8],"tags":[],"class_list":["post-2739","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai-voice-agents"],"_links":{"self":[{"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/posts\/2739","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/comments?post=2739"}],"version-history":[{"count":0,"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/posts\/2739\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/media\/2738"}],"wp:attachment":[{"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/media?parent=2739"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/categories?post=2739"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.plura.ai\/articles\/wp-json\/wp\/v2\/tags?post=2739"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}