Plura AI's advanced auto dialer software makes transitioning from traditional predictive dialers like Vici Dial effortless. Built-in smart memory automates follow-ups without extra software, handles iOS 26 call screening seamlessly, cuts costs by 50%, and outperforms human agents – all while staying compliant across time zones.

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In a world where call screening features on iPhones and Androids are about to disrupt the outbound calling industry, Plura AI's AI dialer for call centers is your game-changer. No more manual API triggers, rudimentary CSV uploads, or endless loops of webhooks and external CRMs like competitors require. Launch full SMS and call campaigns with predictive dialing software that's modeled after Vici Dial – the world's leading open-source platform – for zero learning curve.

Our unique built-in system remembers every interaction automatically, handling follow-up calls and drips internally so you don't need third-party tools.Why now? The iOS 26 update drops September 17, 2025, introducing mandatory call screening for unknown callers on iPhone 14 and newer. Traditional dialers will hang up instantly, but our AI outbound dialer responds intelligently, stating its name and purpose to connect every time.Ready to future-proof your call center and automate without the hassle?

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Why Traditional Predictive Dialers Are Failing

Most call centers rely on predictive dialers like Convoso, Five9, or Vici Dial for efficient outbound calling. But these tools are analog relics in an AI-driven world. They lack the intelligence to handle modern challenges:

• Upcoming Catastrophe: iOS 26 Call Screening. Launching September 17, 2025, Apple's new feature requires unknown callers to state their name and reason before ringing through (available on iPhone 14+). Legacy dialers' analog AMD (Answering Machine Detection) will trigger instant hang-ups, making 99% of them useless. Google Call Screening is already on Pixel/Motorola devices and optional on other Androids – adoption could hit 10-15%, crippling margins in an industry running on 10-20% profits.
• Competitor Shortcomings: Rivals like Bland.ai, Aircall.io, JustCall.io, Poli.ai, and Vapi.ai force one-at-a-time API calls or basic CSV uploads. Worse, they send webhooks after each call, making you process data in your own CRM or software, then trigger the next action via API – repeating this loop for every follow-up. This requires tech expertise, external databases, and constant manual oversight that most call centers don't have.
• High Costs, Low Performance: Human agents cost a fortune and underperform in consistency, while manual triggering and external integrations lead to compliance risks, data silos, and missed opportunities.Don't let these roadblocks tank your outbound campaigns. It's time for an advanced auto dialer software that adapts, excels, and handles everything in-house – no extra tools needed.
• Prepare for iOS 26 Call Screening – The Outbound Industry's Biggest ThreatApple's heavily promoted feature will screen all non-contact calls, forcing callers to identify themselves. Traditional power dialers fail here, but Plura.ai's AI responds naturally, boosting connect rates.
• Why Call Centers Need an AI Dialer Upgrade Now With global operations, you need smart time zone management, DNC compliance, and automated follow-ups – not the headaches of outdated systems or external CRMs.
  

Plura AI Predictive Dialer

Built for seamless transitions from predictive to AI dialing. Modeled after Vici Dial – the most prominent open-source predictive platform – our interface feels familiar, eliminating any learning curve. Easily onboard your team and switch to AI agents that handle calls, SMS, and more with unmatched intelligence.

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Our AI predictive dialer isn't just smarter; it's essential. It understands and responds to call screening prompts on iOS 26 and Android, stating the agent's name and call reason to get through. Plus, it's about half the cost of human call center agents while outperforming them in speed, accuracy, and conversions – think 30%+ higher connect rates without fatigue or errors. And unlike competitors, our built-in smart memory automates entire cadences internally, so you skip the webhook chaos and external databases.

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Whether you're a small business or enterprise call center, Plura AI delivers compliant, high-volume campaigns across the US and globally, respecting time zones and legal hours. Check out these core features of our predictive AI dialer:

• List Management & Mixing: Load multiple lists, mix them in campaigns for targeted outreach.
• Time Zone Management: Auto-adjust for multi-state/global campaigns – no dialing outside legal hours.
• Speed Settings & Throttle: Control pacing for live transfers, preventing overload.
• CSV Uploads & Auto Start/Stop: Simple uploads with timed automation.
• DNC Handling & Tagging: Built-in Do Not Call compliance and conditional logic.
• Double Tap & Drip Campaigns: Leave quick voicemails and redial instantly; sequence SMS/calls over time.
• Built-In Smart Memory (Stateful Database): Like a smart notebook that automatically remembers every detail from past calls/SMS (e.g., what was said, outcomes, and data collected). Use our drag-and-drop builder to set up follow-up calls, SMS drips, or full cadences until your lead goals are met – all handled internally, no external CRM or database required.
• SMS & Phone Integration: Trigger full SMS campaigns or mid-call texts – all in one platform.
• CRM Inbox: Chat-style interface with lead details and all data variables collected on the call.
• APIs for Custom Actions: Pull/push data mid-call for seamless integrations (and we can send full call details to your CRM if you want).And it all works for both SMS and voice, powering hybrid campaigns that crush competitors' basic tools.

Plura's built-in smart memory automated our follow-ups without any extra CRM – it's a game-changer for our call center!
_{– Joe Mogush, Head of growth, Xtimeshares.com}‍

Built-in Smart Memory

Imagine running your call center without constantly juggling data between systems or hiring developers to manage follow-ups. That's the power of Plura AI's built-in smart memory – our way of saying we have a "stateful database" that works like a reliable assistant who never forgets. It automatically tracks and remembers every detail from your calls and SMS (what was discussed, customer responses, dispositions, and more), then uses that info to trigger the next steps seamlessly.

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Why This Matters for Your Call Center: Most owners and managers know the pain of manual tracking – leads fall through cracks, follow-ups get delayed, and conversions suffer. With Plura.ai, you set it up once using our easy drag-and-drop builder, and the system handles everything: second calls, follow-up SMS, drip campaigns, and full cadences until the lead is qualified or closed. No more exporting data or building custom workflows in separate tools. This saves you hours, reduces errors, and boosts results – all while keeping your operations simple and cost-effective.

Here's how Plura is different

Platforms like Bland.ai, Aircall.io, JustCall.io, Poli.ai, and Vapi.ai end a call by sending a webhook back to you. Then, it's on your team (or your CRM) to process that data, decide the next action, and send an API call to trigger it – repeating this tedious loop for every follow-up. It's clunky, error-prone, and requires external databases or software you might not have. Plura.ai eliminates all that: We handle the entire process internally, so you don't need a third-party CRM or dialing platform for cadences. (Of course, we can still integrate by sending call details, recordings, and outcomes to your existing CRM if you prefer.)

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This unique feature makes Plura AI the only all-in-one AI dialer that truly empowers old-school call centers to go AI without the tech headaches.