Plura AI Terms of Use

 Last Updated: May 13, 2025

These website Terms of Use (“Terms”) sets forth the terms under which you may visit this Website, which is owned by Plura AI, LLC.  These terms apply to all Visitors of our Website, but if you become a Plura AI customer, our Subscription Agreement will apply in addition to these Terms. 

BY ACCESSING OR USING THE SITE, OR PORTAL YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SITE.

1. Definitions.  For the purposes of these Terms:

1. “AI” means the proprietary artificial intelligence systems and technologies employed by the Company, including but not limited to machine learning algorithms, natural language processing, and predictive analytics, specifically designed for telecommunications applications and website optimization.

2. “Visitor” means any individual who accesses or uses the Site without registering for an account or purchasing any services offered by the Company.

3. “Company” means Plura AI, LLC, its subsidiaries, parent, affiliates, and assigns.

4. “Site” means the website at www.plura.ai and all other Plura AI websites.

2. Changes to Terms. We reserve the right, at our sole discretion, to modify or replace these Terms at any time without advance notice. The most current version of these Terms will be posted on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

3. Site Use.  You represent that you are at least 18 (or the age of majority in your state) or you are using the Site under the supervision of a parent or guardian. We may ask you to create an account to use the Site or some of its features or services.  Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for your personal, non-commercial use as a Visitor. As a Visitor, you shall not:

1. Use the Site or its contents for any purpose that is unlawful or prohibited by the Terms;

2. Copy, modify, or create derivative works of the Site or any content therein; 

3. Reverse engineer, decompile, or disassemble any portion of the Site;
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4. Use the Site in any manner that could interfere with, disrupt, negatively affect, or inhibit other Visitors from fully enjoying the Site;

5. Use the Site to transmit any malware, viruses, or other malicious code; 

6. Attempt to gain unauthorized access to any portion of the Site or any other systems or networks connected to the Site; 

7. Access, monitor, or copy any content or information on the Site using any robot, spider, scraper or other automated means or any manual process; or

8. Infringe the copyright or intellectual property of others.

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Site will immediately cease.

4. Intellectual Property Rights.  The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

1. AI-Generated Content: Certain content on the Site may be generated by AI systems. Such AI-generated content is owned by the Company and is subject to the same intellectual property protections as any other content on the Site.

2. Limited License:  These Terms do not grant you any right, title, or interest in the Site or its content. You may only use the Site as expressly permitted by these Terms.‍

5. AI Technology Disclosures.‍

1. AI Interactions. As a Visitor, you may interact with AI-powered features on the Site, such as chatbots or recommendation systems. These interactions are designed to enhance your browsing experience and provide informational assistance. For example, our AI may explain our services or answer frequently asked questions. These interactions are for informational purposes only and do not create any contractual relationship between you and the Company beyond these Terms.
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2. ‍AI Decision-Making. The Company uses AI to analyze Site usage patterns and improve user experience. While we strive to ensure that our AI systems do not make decisions that significantly affect Visitors, the capabilities of our AI may evolve over time. Any significant changes to our AI’s decision-making capabilities that could affect Visitors will be communicated through updates to these Terms.‍
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6. Data Collection and Privacy. We collect and process certain data about Casual Visitors to the Site in accordance with our Privacy Policy.  This data may include but is not limited to: (i) Usage data (e.g., pages visited, time spent on the Site); (ii) Device information (e.g., browser type, IP address); (iii) Cookies and similar tracking technologies; and (iv) Any information you voluntarily provide through forms or interactions with our AI systems.  By using the Site, you consent to such processing, and you warrant that all data provided by you is accurate.‍

1. AI Data Processing. The Company may use AI systems to process data collected from Casual Visitors for the purposes of improving our services, enhancing user experience, and developing new technologies. This processing is conducted in compliance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.
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2. ‍Cookies. The Site uses cookies and similar tracking technologies. By using the Site, you consent to our use of cookies in accordance with our Privacy Policy.

6. Claims of Copyright Infringement/DMCA Notices. The Company respects the Intellectual Property Rights of others and is committed to complying with U.S. Copyright laws. Our policy is to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act of 1998 (“DMCA”). The DMCA provides recourse for owners of copyrighted material who believe their rights under U.S. copyright law have been infringed on the Internet.

If you believe that material available on the Site or residing on our system or network infringes a copyright of yours or a third party for whom you are authorized to act, please notify our Designated Agent using the procedures described in the DMCA and below. After receiving notice, we may remove or disable access to any infringing material as provided for in the DMCA. You can contact us regarding any DMCA request at 177 Cassia Way, Suite B112, Henderson, NV 89014, and legal@plura.ai.  The notice must include the information as provided by the DMCA, 17 U.S.C. § 512(c) (3):

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
   

2. Identification of the copyrighted work claimed to have been infringed, or, if a single notification covers multiple copyrighted works at a single online site, a representative list of such works at that site;

3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Company to locate the material;

4. Information reasonably sufficient to permit Company to contact the complaining party, such as address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;

5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;

6. A statement that the information in the notification is accurate and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

If you believe that material you have placed on Company’s system or network has been removed by mistake or as the result of an improper take down notice, you may send our Designated Agent, identified above, a “counter notification” containing the following information as provided by the DMCA, 17 U.S.C. § 512(g)(3):

1. Your physical or electronic signature;
2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which Company may be found, and you will accept service of process from the person who provided notification that led to the mistaken removal of your material or an agent of such person.

There are substantial penalties for sending false notices. It is the Company’s policy, in appropriate circumstances and in its sole judgment, to suspend or terminate the Service of any subscriber, account holder, or user who is deemed to be a repeat or blatant infringer of copyrights.

7. Disclaimer of Warranties. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE COMPANY DOES NOT REPRESENT OR WARRANT THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED, FREE FROM UNAUTHORIZED ACCESS, INCLUDING THIRD-PARTY HACKERS, OR DENIAL OF SERVICE ATTACKS.

8. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (a) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE; (b) THIRD PARTY CONDUCT OR CONTENT ON THE SITE; (c) ANY CONTENT OBTAINED FROM THE SITE; AND (d) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.  IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY (WHETHER IN CONTRACT, WARRANTY, TORT, STRICT LIABILITY OR OTHER THEORY), ARISING OUT OF OR RELATING TO THE SITE OR ANY SITE-RELATED MATERIALS OR SERVICES, EXCEED $5.00.

9. AI-Specific Disclaimer. The Company does not warrant or guarantee the accuracy, completeness, or reliability of any AI-generated content on the Site. Visitors acknowledge and agree that AI-generated content is for informational purposes only and should not be relied upon for any decision-making purposes. The Company is not responsible for any actions taken or decisions made based on AI-generated content. Potential risks of relying on AI-generated content include but are not limited to: (a) Outdated or incomplete information; (b) Misinterpretation of complex topics; (c) Biases inherent in the AI’s training data; and (d) Technical errors or malfunctions in the AI system.

10. Dispute Resolution and Governing Law. 

(a) Arbitration Agreement. The Parties agree that any and all disputes, claims or controversies arising out of or relating to this Agreement shall be submitted to JAMS, or its successor, for mediation, and if the matter is not resolved through mediation, then it shall be submitted to JAMS, or its successor, for final and binding arbitration.

‍Any dispute, controversy or claim arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, will be referred to and finally determined by arbitration in accordance with the JAMS Artificial Intelligence Dispute Rules. The seat of the arbitration will be Las Vegas, Nevada, although parties shall be permitted to appear remotely. The language to be used in the arbitral proceeding will be English. Judgment upon the award rendered by the Arbitrator(s) may be entered by any court having jurisdiction thereof.

(b) Governing Law. These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Nevada, without giving effect to any choice or conflict of law provision or rule.

11. Invalid Terms.  If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

12. Entire Agreement.  These Terms constitute the sole and entire agreement between you and the Company regarding the Site and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Site.

13. Children’s Online Privacy Protection Act (COPPA) Compliance.  This Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Site or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us using the information provided below.

14. Accessibility.  The Company is committed to making its website accessible to all visitors, including those with disabilities. We strive to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you experience any difficulty accessing any part of this Site, please contact us using the information provided below, and we will work with you to provide the information, item, or transaction you seek through an alternate communication method or one that is accessible for you consistent with applicable law.

15. Miscellaneous. The Company’s failure to enforce strict performance of any part of these Terms of Use does not waive any of our rights. The Company may assign its rights and duties under these Terms of Use to any party at any time.
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For any questions about these Terms, please email us at legal@plura.ai.