Enterprise Account Executive
Own the enterprise sales cycle. Work with operations leaders at call centers to show how Plura replaces legacy communication systems and drives ROI.
Why Plura
Every business that talks to customers at scale has the same problem. Calls go to voicemail, texts go unanswered, and the people who could fix it are already at capacity. Contact centers spend most of their budget on agent labor and still answer leads in hours when the standard is seconds.
Plura is an FCC-licensed carrier and an AI communications platform for voice, SMS and RCS. Our AI agents answer and place calls, run text conversations, and hand off to people only when a person is needed. Because we own the carrier layer, compliance is built into the network: STIR/SHAKEN attestation, real-time DNC screening, quiet-hours enforcement and carrier registration happen inside the platform, not in a third-party tool bolted on afterward.
We are a small team with a live product, real customers and a lot left to build. If you want your work to reach a phone in someone's hand within a week of shipping it, this is that kind of company.
About the role
You will own the enterprise sales cycle at Plura from first meeting to signed agreement. Your buyers run contact centers and high-volume communication operations, and they have heard every AI pitch. Your job is to show them, with their own numbers, how Plura's AI voice, SMS and RCS agents replace the cost and lag of their current stack, and then to close.
This is a consultative, technical sale to operations leaders and executives, with deal sizes that justify doing it properly.
How we work
- Remote-first across the US, with the sales team anchored in Las Vegas.
- Two-week sprints with a written ticket for every change and a clear owner for every outcome.
- Small team, wide scope. You will touch more of the product than a job title suggests.
- We use AI in our own work every day, from compliance review to code, and we expect you to.
- Direct communication, short meetings, decisions written down.
What you'll do
- Run discovery with contact center and operations leaders: volumes, channels, cost per contact, compliance exposure, and what a missed lead costs them.
- Build the business case with the customer's numbers and present it to the people who sign.
- Demo the platform: live AI calls and texts, the workflow builder, the inbox, and the analytics that prove ROI.
- Manage a pipeline of enterprise opportunities in HubSpot with accurate stages, next steps and forecasts.
- Navigate procurement, security review and contracting, working with our SOC 2 documentation and our standard agreement.
- Hand off cleanly to implementation and stay close through go-live, because the expansion comes from customers who launched well.
- Bring market and competitive intelligence back to product and marketing.
What you'll work with
- HubSpot as the system of record for pipeline, meetings and forecasting.
- Plura's platform and sandbox for demos, and a marketing team producing the content and events that feed you.
- A sales development team booking your first meetings.
What you'll bring
- 5+ years closing B2B software deals, with a track record against quota selling to operations, contact center or telecom buyers.
- Consultative selling skill: you lead with the customer's problem and numbers, not the feature list.
- Comfort with a technical product and the ability to run a credible demo without an engineer in the room.
- Experience with enterprise procurement, security questionnaires and contract negotiation.
- Discipline in the CRM and honesty in the forecast.
Nice to have
- Experience selling CCaaS, CPaaS, dialers or conversational AI.
- An existing network in contact centers, BPOs or lead-generation operations.
- Based in Las Vegas, or able to be there regularly.