Agreements
- Plura Subscription Agreement (version of October 7, 2026). For plans with a monthly commitment. Signed with an Order Form that states the plan, rates and term.
- Plura Pay As You Go Agreement (version of October 7, 2026). For prepaid accounts with no monthly commitment. Accepted when the account first adds funds.
Included in both agreements
- Attachment 2: Plura Connect Service Agreement (version of October 7, 2026). Telecommunications terms from Plura Connect, LLC: 911, phone numbers, porting and CPNI. Part of both agreements.
- Schedule C: Carrier Fee Schedule (version of October 7, 2026). Carrier fees passed through at cost and the carrier penalties for messaging violations. Part of both agreements.
Your Order Form (Attachment 1) is also part of your agreement. If your plan includes the HIPAA Add On, the Business Associate Agreement (Schedule B) is provided with it.
Policies incorporated by reference
- Website Privacy Policy
- Platform User Privacy Policy
- Acceptable Use Policy
- Messaging Content Policy (SMS, MMS, and RCS)
- Website Terms of Use