Introducing Plura AI's Meta Integration Beta: Revolutionize Your Multi-Channel Customer Journeys

Plura AI is the leading FCC-licensed platform for automating enterprise calls, texts, and chats with memory-driven, context-aware AI agents. Now, we're taking it to the next level with our Meta Integration Beta, seamlessly connecting Facebook and Instagram to your Plura workflows. Be among the first to experience how AI can transform social media interactions into high-conversion, automated conversations across channels – all without human intervention.

Why Join the Beta?

  • Early Access to Cutting-Edge Features: Test and shape the integration before public release.
  • Priority Support: Get hands-on guidance from our team, including docs.plura.ai resources tailored to your use case.
  • Exclusive Insights: Receive beta-only updates on AI optimizations, multi-channel strategies, and performance analytics.

Get Early Access

Join the waiting list. We'll notify you as soon as beta spots open – limited availability!

The Game-Changing Multi-Channel Handover Feature

Imagine capturing a lead on Facebook or Instagram – then seamlessly transitioning them to an SMS conversation, RCS messaging, or even a live phone call – all powered by Plura's intelligent AI agents, with zero human involvement. This isn't just automation; it's a frictionless multi-channel journey that boosts conversions by up to 40% (based on Plura's proven metrics).

How It Works:

  • Start on Social: User engages via FB/IG ad, DM, or post.
  • AI Takes Over: Plura's context-aware agents detect intent and hand over to the optimal channel (e.g., SMS for quick follow-ups, RCS for rich media, or voice for complex queries).
  • No-Human Magic: Fully automated, with memory retention across channels – remembering past interactions for personalized, adaptive responses.
  • Unique to Plura: Competitors stop at single-channel bots. Plura's FCC-licensed infrastructure ensures compliant, carrier-grade deliverability across voice, SMS, RCS, and chat.

This feature is perfect for industries like e-commerce, real estate, healthcare, and finance, where multi-channel continuity drives loyalty and revenue.

Key Benefits

  • 40% Increase in Lead Conversions: Seamless handovers reduce drop-offs.
  • 60% Faster Response Times: AI handles everything in real-time.
  • Omnichannel Mastery: Integrate with Plura's no-code builder for drag-and-drop workflows.
This multi-channel handover is Plura's secret weapon – highlight it in all ads and content to differentiate from competitors like Twilio or Dialogflow.

Turn Instagram & Facebook Conversations into Revenue—Automatically.

FAQs

Your Guide to the Plura AI Meta Integration

What is the Plura AI Meta Integration Beta?

The Plura AI Meta Integration Beta is an early-access program that connects Facebook and Instagram DMs directly to Plura's AI workflows. It enables seamless, automated handoffs from social messages to SMS, voice calls, or RCS—powered entirely by memory-aware AI agents.

How does Plura transfer a Facebook or Instagram conversation to SMS or voice?

Plura uses context-aware AI to detect user intent in Meta DMs, then intelligently routes the conversation to the best channel—SMS, RCS, or a phone call—without any human input. The AI retains conversation memory for a frictionless experience across channels.

Can Plura AI handle both outbound and inbound Meta messages?

Yes. Plura supports both inbound responses from Meta ads or posts and outbound re-engagement campaigns. AI agents can automatically follow up with Meta leads via SMS or call if a response isn't received, increasing conversion rates.

Is the Meta Integration secure and compliant?

Absolutely. Plura is an FCC-licensed carrier and complies with 10DLC, TCPA, STIR/SHAKEN, SOC 2, and HIPAA standards. It ensures safe and secure multi-channel AI automation for regulated industries like healthcare and finance.

Do I need coding skills to use Plura's AI Meta Integration?

No. Plura’s drag-and-drop visual builder allows anyone to create advanced, multi-channel workflows without writing code. You can configure AI SMS handoffs, call flows, and logic triggers in minutes.

What kind of businesses benefit most from this integration?

Businesses in e-commerce, healthcare, real estate, home services, and digital marketing benefit the most. The Meta to SMS/voice handoff drives faster follow-ups, better lead conversion, and 24/7 automation.

How do I sign up for the Plura Meta Integration Beta?

Click here to scroll up and sign up with our form to join the waiting list. You’ll receive a confirmation email with onboarding steps and access to exclusive resources on integrating Facebook and Instagram DMs with AI.

How is Plura different from other AI platforms that use Twilio?

Most AI call and messaging platforms rely on third-party providers like Twilio for telephony, which adds complexity, cost, and compliance risk. Plura is a fully licensed FCC carrier with its own telecom infrastructure—meaning you don’t need Twilio at all. This results in better call quality, native SMS compliance (10DLC), branded caller ID, and a more reliable, streamlined experience for AI-powered calls, texts, and Meta handoffs—all from one platform.